You can only order Herbalife products from a registered Herbalife Independent Distributor. When you order from www.hlfindia.com, Fresh and Genuine Herbalife products that are shipped to you directly from the Herbalife Distribution Center.
At HLF India, our customers are important to us and we strive to provide them with the best shopping experience and service. Please let us know how we're doing and how we can better serve your needs!
Products are available for shipment within the Australia only.
Every single order received will be sent in 24-48 hours. It takes from 3 to 8 working days to get home delivery.
Warehouse shipping days are Mon-Fri. All orders will be shipped on the next business day whenever possible.
If you’re not satisfied with the products within 30 days, starting from when you receive the product., We will assist you with a refund or exchange.
Contact us via email at firstname.lastname@example.org to obtain return instructions.
Please include the following information in your return request:
1) Order Number
2) Items you wish to return (indicate if you would like a refund or exchange)
3) Indicate reason for the return for each product
When we receive your request, we will send you the Customer Request for Return Form.
Credit Card Security
Credit card security is one of our top priorities at www.hlfindia.com, and that is why we guarantee 100% secure ordering for all of our customers. To protect you and your credit card information, we use Secure Sockets Layer (SSL) technology, which is the industry standard and among the best software available today for secure commerce transactions. All important and private financial & personal information is encrypted before it is transmitted to us. Encrypted personal information cannot be read or recorded as it is being transmitted over the internet.
www.hlfindia.com is also PCI compliant which means we are dedicated to protecting our customer's information to help prevent identity theft. Credit card information is never saved or stored to prevent hackers from accessing your credit card number in our database. Our system encrypts and purges full credit card numbers immediately after obtaining authorization.
www.hlfindia.com utilizes AVS and CVV security parameters to approve your orders and protect you from unauthorized usage. An AVS error indicates that the billing information you input does not match your bank's records. A CVV error indicates the number you input does not match the number on the back of your credit card. In the event that incorrect AVS and CVV information is detected, the system automatically cancels the order. Credit card information is deleted and no longer accessible. Even if your bank approved a charge and holds funds in your account, if our system detects an AVS or CVV error, your order will be cancelled. Please contact your bank for information on when holds on pending transactions will be released (depending on your bank, this is typically between 24 hours to 10 business days). We cannot charge your card for cancelled orders as your information is instantly purged by our system.
Your Privacy is a Top Priority
HLF India is committed to protecting your privacy. We do not share your personal information with any outside companies.